A shortage of a medicine you depend on is worrying, especially for long-term conditions. But going from pharmacy to pharmacy is not always the fastest way to find it.
Start here
- Call the 16682 hotline and ask whether your nearest Esaaf pharmacy has it in stock.
- Have the brand name, active ingredient and strength ready, from the pack or prescription.
- Ask the pharmacist about an alternative with the same active ingredient and strength.
About alternatives
An equivalent product contains the same active ingredient at the same dose, but may look different. Don’t switch a long-term medicine, or one where the exact dose matters, such as epilepsy, thyroid or heart medicines, without talking to your doctor.
